Cancellations and Refunds.

Class Cancellation - If no one is signed up for class one hour prior to its start time, class will be cancelled. Please sign up ahead of time as best you can!

Cancellation/No Show - If a student does not cancel 2 hours prior to the start of class time, they will be charged a $5 late cancel fee. If a student fails to show up for class, they will be charged a $10 ‘no-show’ fee. A student who fails to show up for class and has a 5, 10 or 20 class package will have a class deducted from their package.

Late Arrivals for Class - The studio opens 15 minutes prior to the start of class time. We ask that you arrive at least 10 minutes prior to class starting to give yourself plenty of time to park, check in and find a spot in the yoga room. You will not be allowed to enter the yoga room 3 minutes after class begins. If the class is full, we will only hold reservations until the start of class time. If there is a waitlist, your spot will be given to the next student in line.

Returns and Refunds - All classes are final sale. Returns and refunds are not offered for any drop-in classes, class packs, workshops, gift cards, merchandise, or memberships.

Workshops - If you register for a workshop or event and you cancel 48 hours prior to the start time, you will receive a credit to your account to be used for future workshop or drop-in classes. If you cancel within the 48 hours of the start time, you will not receive a refund or credit.

Transfers - all workshops, drop-in classes, class packs and memberships cannot be transferred to another student. These are non-transferable and can only be used by the original student who made the purchase.

Membership Policy

Membership Cancellation or Pausing - The following policy is for Unlimited Auto-Renew members. We require a 30-day notice to cancel your membership and it must be submitted in writing for our records. To cancel, please email us at hello@thisislunayoga.com. If you need to pause your membership, you must submit your request in writing to hello@thisislunayoga.com at least 7 days prior to the next billing cycle. Reasons for pausing your membership could be medically related, family emergencies, or financial hardships. Pausing your account can only occur after the 3 month minimum commitment as is stated in your membership terms and conditions. Pausing your membership is limited to once every 12 months. The maximum amount of time allotted to pause your membership is 3 months. During the time that your membership is paused, you are not allowed to purchase any other class packages or drop-in classes.

Guest Pass Policy - As a Luna Yoga Unlimited Auto-Renew member, you are allowed to bring one new student to LY each month! These students must be brand new to the studio and must be accompanied by you, the member. Prior to class we require that you email us the name and email of your guest, the date, time of the class they wish to attend with you. Once your guest has arrived at the studio we will get them to sign our liability waiver.

Copyright

All videos, graphics, images, texts and other items displayed on this website belong to Luna Yoga, LLC and are protected under copyright law.

No Medical Advice

Luna Yoga, LLC is not to be used as a medical substitute regarding health, nutrition, fitness or therapy. Always seek the advice of a physician or qualified healthcare provider.

Community Care Policy

Ahimsa is one of the Yamas which is one of the 8-limbs of yoga and it translates to “non-harm”. Ahimsa looks like direct action and community care. Luna Yoga is dedicated to providing a safe space and living our yoga practice. With these values in mind if you are feeling unwell, we ask that you stay home to keep others healthy and safe. Help us do our best to keep folks in our community well, healthy and safe as is our duty as practitioners of yoga. Please keep comments relevant and respectful. If your comment is deemed inappropriate or hateful, we maintain the right to remove your comment and/or suspend or delete your account without refund.

Privacy Policy

We collect your name, number, address, email, payment information, as a necessity to operate and run our business. We will not share any of your information. The collection of your information is to fulfill your order of goods/services.

Promotional agreement

By entering Luna Yoga, you agree to have your likeness shared for promotional use only.

Private Events

Private events/classes must be scheduled 7 days out. A 50% non-refundable deposit is required upon booking and will go towards your final invoice. If you cancel 24 hours or less prior to the start of your event, you will be charged in full. Luna Yoga has 8 mats available for students to use. Blocks and straps are also provided. The studio will be open 20 minutes prior to the start of your private event/class.

Liability Waiver

I am voluntarily participating in physical exercise i.e. yoga classes with Luna Yoga. It is my responsibility to obtain a physical examination from a doctor before beginning any yoga class. I agree that by participating in any of these classes is at my own risk. I acknowledge that not all risks can be known in advance.

I HEREBY, for myself, my heirs, executors, administrators, assigns, or personal representatives (hereinafter collectively, “Releasor,” “I” or “me”, knowingly and voluntarily enter into this WAIVER AND RELEASE OF LIABILITY and hereby waive any and all rights, claims or causes of action of any kind arising out of my participation in the Activity.

I HEREBY release and forever discharge Luna Yoga, their affiliates, managers, members, agents, attorneys, staff, volunteers, heirs, representatives, predecessors, successors and assigns (collectively “Releasees”), from any physical or psychological injury that I may suffer as a direct result of my participation in the aforementioned Activity.

I FURTHER AGREE to indemnify, defend and hold harmless the Releasees against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney fees and any related costs.

I further agree to assume all costs involved and agree to be financially responsible for any costs incurred as a result of medical treatment should I need any. I am aware and understand that I should carry my own health insurance. Both participant and Luna Yoga agree that this agreement is clear and unambiguous as to its terms, and that no other evidence shall be used or admitted altering or explain the terms of this agreement, but that it will be interpreted based on the language in accordance with the purposes for which it is entered into.

Luna Yoga is not to be used as a medical substitute regarding health, nutrition, fitness or therapy. Always seek the advice of a physician or qualified healthcare provider.